(Where’s the)Spirit Air

27 Dec

Being an opinionated person, I have decided that every time I realize I hate something, I am going to award it the title of “The Worst_____.” This can mean anything from the worst restaurant to the worst brand of sneakers. Today, I am going to share with you an experience that resulted in me discovering THE WORST airline. Please remember this is all my opinion, but trust me, this airline SUCKS!

SPIRIT AIRLINES: I remember a few years back there was an airline by the name of Trans World Airlines, TWA for short. It was a running joke that the TWA  really stood for “The Worst Airline” which is probably a contributing factor to them closing their flight decks one last time and going out of business. I assumed they went bankrupt or something along the lines of that, but in actuality, it was because they could no longer compete with the new sheriff of shitty airlines in town—Spirit Airlines.

I had neither flown nor heard of Spirit before this year when my mom booked us on a flight down to Florida. For a flight the day after Christmas, all airlines wanted an arm and a leg, so my mom chose the cheaper Spirit Airlines, which only asked for some money…and my dignity.

I was skeptical about the airline from the very start. Yes, the roundtrip flights for the two of us came out to about $400 less overall than other airlines, but then they got us with all of their unnecessary fees. First let me say that (the) Spirit (of Halloween) Airlines prides themselves to be an airline in which you only have to pay for the amenities that you want. This sounded quite auspicious to me as I thought we’d be able to choose if we wanted to pay for a movie, upgraded meals or more leg room. Instead, the amenities they were referring to ended up being standard procedures/complimentary on every single other airline. You see, according to them, these amenities are: checking baggage, carrying on anything more than just one personal item, bigger seats and drinks…EVEN BOTTLED WATER. My mom got a hot tea…that’s hot water, a tea bag and a packet of Splenda= *$2. God forbid she wanted fresh lemon, that probably would have cost her an extra buck fifty, but luckily she carries around her own packets of lemon juice in her purse…perfectly normal. As I was saying, to check a bag-$26, to have a carry-on aside from ONE personal item-$30, sodas-$3, for a bigger seat-$75. The BEST part is that you have to pay for the flight and THEN you have to pay for a seat! I asked if you could just pay for the flight and stand the entire time, but of course this would be dangerous and against the law so the answer was “no.” Thus, in what world does that policy make any sense? Maybe Nebula or the Starship Enterprise, but definitely not America…probably not even Abu Dhabi.

Then we got on the plane. Leather seats…stained and most likely unsanitary. There was a black, oily looking substance lining the top of my headrest which I forced myself to ignore, and there wasn’t even enough room in front of the seats to fit a laptop. No televisions in headrests or suspended from the ceiling, aisles so thin even the Olsen twins would have to turn sideways to walk down them. It sucked…just shitty.

To give you an idea of just how awful this airline is, here’s a personal anecdote that unfolded just this morning. As you may or may not know, New York (my place of origin) is expected to get several inches of snow yesterday beginning in the early morning or afternoon. So naturally, in NY style, everyone rushed to change their flights to the earliest available which means overcrowding and overbooking which Spirit is first-rate at! It ended up that Spirit needed to make room for two customers, so they asked for two volunteers to give up their seats and in exchange for their kindness, they would receive $400 CASH each, 2 round trip tickets to ANYWHERE Spirit flies and a guaranteed seat on the next flight to Florida. They found their volunteers but once we were on the plane they had a late-comer who needed to make a cruise so she HAD to get on our flight. He offered the SAME deal to us, needing only one customer this time. No one raised their hands. Then he told us he’d be able to get that person on the next JetBlue flight out to Florida—at least 10 people raised their hand this time. Spirit Airlines is, and always should be, a last resort. Unless of course all the other airlines want $1,000 each way and Spirit is offering $5 flights. Otherwise, under no circumstance should you fly Spirit Airlines. What a displeasure.

My question is, where do they get off charging someone for a cup of luke warm water the size of a baby’s fist? Every single other airline, whether they charge for baggage or not, is kind enough to give out complimentary beverages other than alcohol. JetBlue even gives out snacks—GREAT snacks! Spirit was charging $4 for a bag of Combos. I’m truly surprised there wasn’t a coin slot next to the air vents above our seats. Same goes for a coin slot outside the bathroom…but then my mom told me that would be illegal.

* Of course this fee was not paid for because my mother complained the water wasn’t hot enough, so we just paid the $3 for my can of Coke Zero instead.

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One Response to “(Where’s the)Spirit Air”

  1. Dad December 28, 2010 at 12:01 pm #

    Glad you had coke zero!

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